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Testimonials

World-class Praise for a World-class Service Desk

NuArx Service Desk technicians provide personalized service that gets our customers talking…

“I was very surprised and pleased with the quick service I received. Thanks again! Awesome job.”

“Patience was the requirement of the day and it was delivered in a very friendly manner with multiple tries because I kept making mistakes. Great support.”

“Your IT tech was very professional and courteous, and patient as well as I have brain drain at the end of my work day and I was pretty slow growing through the steps. Thank you!”

“NuArx continually exceeds my expectations. Not just with this current request, but every interaction with NuArx. NuArx, you’re the best. Thank you.”

“Analyst knew exactly what the problem was and I was back up typing in no time.”

“Awesome service! Thanks Tobi!”

“Mike does a great job with communication and executes the tasks promptly!”

“Andrew was very helpful, kind and courteous and fixed our issues in a timely matter.”

“The support rep was extremely helpful and was able to answer all my questions right away.”

“Daniel was very patient and explained what he was doing and why I was having an issue. THANK YOU!”

“Casey did great. Found the problem right away and took a few extra moments to ensure that the problem was fixed. Great experience!”

“Once again NuArx has shown their ability to support us with skilled staff and professional response to our issues.”

“The support rep was extremely helpful and was able to answer all my questions right away.”

“Patiently waited for me. Set it up instantly!”

“I forgot his name!!! But he was fantastic. Was very pleasant and instead of sounding frustrated that there was an issue he took his time to make sure he explored all avenues to get the issue resolved. Thanks so much!”

“Chuck was awesome!”

“I had a simple request (forgot how to sign in) and Casey was quite pleasant about it being so simple!”

“Mike was polite and fun. Didn’t make fun of me for forgetting the format change to the user ID system.”

“Michael Adams is a knowledgeable tech and has been very helpful getting things done. He makes NuArx look good.”

“I was amazed at how quickly the situation became resolved; Tom Schoenle was efficient, quick and professional.”

“They always do a great job!”

“Good experience, analyst very knowledgeable”

“Very helpful and quick response, A+++++.”

“The analyst was very helpful and had the problem corrected in a matter of minutes. Thank you!”

“Really good service. The analyst was very courteous.”

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